Lilli & Vale is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). The personal information we collect — including your name, contact details, and property information — is used solely for the purpose of providing our services and communicating with you. We do not sell, share, or disclose your information to third parties except where required by law or necessary to deliver our services. Your information is stored securely and you may request access to, or correction of, your personal information at any time by contacting us at hello@lillivale.com. For full details, please refer to our Privacy Policy
We believe in being upfront about everything — including how we work. Our Terms & Conditions outline what you can expect from us and what we ask in return. We encourage you to read them before booking
We understand that life doesn't always go to plan. If you need to cancel or reschedule, please contact us as early as possible — we will always do our best to work with you. For full details on our cancellation and refund terms, please read our Cancellation Policy
Service Agreements
All services provided by Lilli & Vale are carried out under a written service agreement. Your agreement will be provided prior to commencement of any work and outlines the scope of services, item handling, pricing, and your rights. Please read it carefully before signing — and contact us with any questions
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End of Lease and abandoned properties
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Estate Clearance Service agreement and authority
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